Early Bird Online Membership Renewal
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Early Bird Membership Renewal Period: April 1 - June 30, 2014
The Early Bird Renewal period gives current Girl Scouts the opportunity to renew their membership early for the upcoming Girl Scout Year (October 2014 through September 2015) by using their credit card or debit card. It's the fastest and most secure way to renew your membership!
Need help? Click here for the Early Bird Renewal Webinar, step-by-step instructions on membership renewal, and FAQs.
Click here to access the webinar. This webinar was created for service unit managers, registrars, and leaders to successfully navigate through the online renewal process for the 2014-15 membership year.
Topics include eBiz and Council updates, Troop and SU rewards, as well as a timeline for the online renewal process; Help Desk FAQs; and a support plan and resources for registrars, leaders, and parents.
Please contact your Membership Specialist for additional guidance.
Step-by-Step Membership Renewal Instructions (PDF)
Who is able to renew online?
Currently registered girls and adults who have a valid email address in the council's database are eligible to renew online. The new membership year begins October 1.
What payment methods are accepted to renew an individual's membership online?
Credit and debit cards are accepted. Financial aid requires use of paper registration forms. Click here for the Offline Membership Renewal Checklist.
What are the benefits of online membership renewal for troop leaders?
Online registration saves troop leaders valuable time. No collecting forms. No multiple trips to the bank to deposit money. No more worries about lost paperwork. No completing Membership Registration Summaries (Ladybugs). No waiting to know who’s registered.
Troop leaders can pay membership renewals with troop debit cards.
Troop leaders will have an up-to-date troop roster at their fingertips.
Troop leaders are able to easily email troop families from the Troop Management Hub.
Troop leaders are able to print membership ID cards on October 1.
How do parents/guardians and adults renew memberships?
To make sure all girls and adults continuing in troops appear on the troop roster, troop leaders should enter members’ missing email addresses in the Troop Management Hub and email parents/adult members to remind them to renew by 9/30 at 8:59PM (PST).
How do parents make a Family Partnership contribution?
The goal of Family Partnership is to provide financial resources for the Girl Scouts of Greater Los Angeles to invest in the future of our girls. When every family in a troop gives to Family Partnership, the troop receives cash back to invest in programs and activities of their choice.
I am a graduating senior this year. How do I register for the discounted Lifetime Membership?
Graduating seniors may purchase Lifetime Membership at the discounted rate of $195 (regular $375) if they register by August 15. In order to receive this discounted rate, they must MAIL or deliver their membership registration form and payment by AUGUST 15, 2014 to: GSGLA, ATTN: LIFETIME REGISTRATION, 9525 Monte Vista Ave, Montclair, CA 91763. DO NOT submit by Fax or email to GSGLA. DO NOT submit to your local service center, your troop leader or Service Unit Registrar. Click here for an Adult Membership Registration Form.
I clicked on the link that was sent to activate my eBiz account and I received a "page not found" message. What do I do?
If you are experiencing trouble, please email our helpdesk: email@example.com.
Is a separate logon required for each person?
No. Parents of girl members under the age of 18 no longer need to access their daughter’s individual eBiz accounts. Adults who are designated as the Guardian 1 for their daughter(s) will have access to the Family Management areas for their own family account. As a Family Manager, Guardian 1’s will now have the same access and capabilities that were previously only available to Troop Leaders. Designated 01 troop leaders will continue to have access to Troop Management. Adults who are both Guardian 1’s and Troop Leaders will have access to both areas of management.
What features are available to me on my eBiz account?
- Update demographic and contact information as needed.
- Make a contribution to GSGLA.
- Renew membership.
- Print a membership card.
Is a parent/guardian signature required for online membership renewal?
No. The parent/guardian's online purchase of a Girl Scout membership replaces the need for a signature.
What happens if a girl wants to renew her membership but is transferring to another troop?
Transferring to another troop is a two-step process:
- A girl's parent/guardian renews girl's membership online with the existing troop.
- The current or new troop leader initiates a troop transfer using the Troop Change Form. Transfers are made by council staff.
Is online membership renewal available in Spanish?
Not at this time. Paper forms must be used to register in Spanish:
What types of transactions must be done by council staff?
Use the Troop Change Form for the following:
- Grade changes
- School changes
- Troop transfers
- Position code assignments - these are finalized by Council staff. To request a position code/assignment with multiple troops, you can either use the Troop Change Form or the eBiz Self-Reporting Feature available during membership renewal and from My Account. The list on the eBiz site contains more codes than used by GSGLA. Please click here for a List of Approved GSGLA Position Codes.
Email firstname.lastname@example.org for the following:
- Name changes - for example, spelling corrections, hyphenated names, new last names
- Troop disbands - list names of girls and where they will be moving (to another troop or into the service unit as an independent)
What is online troop management?
eBiz includes a page for leaders called the Troop Management Hub for managing troop communications, membership registration, in-person adult training course registration, etc.
What are the benefits of online troop management for troop leaders?
- Know who's registered in the troop and who's not.
- Email parents. (The email address in "From" is the leader's.)
- Print rosters.
- Update girls' and parents' contact information.
- Update troop meeting information, including the troop's grade level.
- Print membership cards for girl and adult members.
Who has access to online troop management?
Access to online troop management is only available to volunteer screened troop leaders with an 01 position code in the eBiz database for a specific troop. If a troop leader has more than one troop, she must have an 01 position code on record for each troop in order to have access to online troop management for all her troops. Approval of position codes and troops in eBiz are done by council staff. To request a position code or assignment with multiple troops, please use the eBiz Self-Reporting Feature available during membership registration/renewal and from My Account. Requests can also be made from the Troop Change Form. Click here for GSGLA approved position codes.
What information can leaders see in the Troop Management Hub?
The leader can see each individual’s registration status and the information that is contained on a member registration form only: contact information; grade; school; age; Girl Scout history; custodial care; racial/ethnic background. The leader does not have access to the order processed by the parent.
Should troop leaders renew memberships through online troop management?
Yes, parents/guardians renew girl memberships online and adults renew their own membership online. An individual renewing their membership online is a one-step process. It’s green. It provides accurate spelling and contact information. It saves a leader time. Use offline registration if requesting financial aid.
A troop leader may renew membership using the Troop Management Hub with the consent of the parents and guardians (signed registration form) in the following circumstances:
- If the troop decides to pay for the girls and/or adults membership fees
- If a parent wishes to pay with cash or check (deposit payment immediately into the troop bank account and use the troop debit card)
Using online troop management to renew members is only available for the leader from the open date of online renewal through 9/30 8:59 PM.
What happens to the Troop Management Hub roster after 9/30?
Girls/adults who have not renewed their membership for the new membership year disappear from the roster. The roster will only include registered members for the 2014-15 membership year. After 9/30, members who wish to renew must register online individually. The troop leader will not be able to register them.
Should troop leaders use online troop management after 9/30 to renew members from the prior year who did not renew?
No. Adding previously registered girls/adults via the Troop Management Hub after 9/30 will create duplicates in the database. Girls and adults who missed the renewal period will need to register online individually.
How do troop leaders use the Troop Management Hub to register new members into existing troops?
In order to affiliate a new girl/adult with a troop, the Troop Management Hub must be used to register the new member.
The Troop Management Hub’s “Add Girl” and “Add Adult” features are used to register new members into an existing troop. New girls/adults are defined as new girls/adults to GSGLA whether or not they have been registered with another Girl Scout council. (If a girl/adult is registered for the current membership year in another council and is transferring to GSGLA, then an inter-council transfer must be executed. Send an email to email@example.com to initiate this process.)
Please Note: Girls and Adults that have recently turned in their 2013-2014 paperwork or have been previously registered as a Girl Scout in the past (but not for current year) should activate their individual eBiz accounts to Early Bird for 2014-2015. The leader cannot do this as a duplicate record error will appear prohibiting the registration under Troop Management.
Click here for step-by-step instructions you can print on How to Use Troop Management to Register New Members to an existing troop (coming soon).
How do troop leaders register girls online with troop debit card or eBiz card?
What should be done with documents collected and used for online membership registration using online troop management?
The troop leader keeps the documents—paper registration forms—used for online registration using online troop management. The troop leader is responsible for blacking out credit card numbers on documents after they have been used for online registration. The documents must be kept in a secure location until the end of the annual membership year, which is September 30, and then SHREDDED.
Which membership registrations cannot be done online?
Payment Type: For troops paying by Financial Aid.
Membership Type: Graduating seniors registering for the discounted Lifetime Membership.
What is the process for offline membership registration?
Where can I get paper registration forms for offline membership registration?
The Offline Early Bird Membership forms for 2014-2015 are in our Forms Library or can be downloaded below.
Health History Form – English & Spanish